Exchange or refund policy for a purchase made at one of our participating partners.

We hope that the purchase of our analgesic cream gives you complete satisfaction. Please note that when you buy our product from one of our participating partners, it must be exchanged or refunded directly to them according to the return policy and refund of the store in question.

* If for any reason, the quality of your purchase or gift is not adequate, the item must be returned within 30 days of purchase with the original receipt at Maskinon’s head office.


This privacy policy sets out how Maskinon uses and protects the information you give us when using this site.

Maskinon is committed to ensuring that your privacy is protected. If we ask you to provide certain information to identify you while using this site, you can be assured that it will be used in accordance with this privacy statement.

Maskinon may change this policy at any time by updating this page. You should visit this page from time to time to ensure that you remain in agreement. This policy is effective April 1, 2018.

We can collect the following information:

✓ Name
✓ Email Address
✓ Phone number
✓ ZIP code
✓ Birth date

What we do with the information we collect

We require this information to understand your needs and provide you with the best service, especially for the following reasons:

✓ Internal record keeping

✓ Improvement of our products and services

✓ Periodic emails of promotional emails to the email address you provided for new products, special offers, or any other information we think may be of interest to you.

✓ Customization of the site according to your interests.

✓ From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access and disclosure of your information, we have put in place physical, electronic, and management procedures to safeguard and secure the information we collect online.

Links to other sites

Our site may contain links to other sites of interest. However, once you have used these links to leave our site, please note that we have no control over these other sites. Therefore, we cannot be held responsible for the protection and privacy of any information you may provide by visiting those sites that are not governed by this privacy statement. You should exercise caution and read the privacy statement applicable to the sites in question.

Control of your personal information

You may change your mind at any time and request that your newsletter be closed by writing to or sending an email to manon@maskinon.com.

We will not sell, distribute, or rent your personal information to third parties unless we are required to do so by law. If you allow us, we may use your personal information to send you promotional information about Maskinon Pain Relief Cream only or in the future a new product developed by Maskinon.

If you believe that the information we hold about you is incorrect or incomplete, please send us an email as soon as possible to the above address. We will correct as soon as possible any information deemed incorrect to give you the best possible service.

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